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Software Support

Once implementation of our software is completed, our customers receive access to our comprehensive online help facility which provides guidance and advice for users.

In addition, our Technical Support Desk provides after-sales telephone and email support – with a dedicated support advisor assigned to each of our customers. The team also delivers proactive and continuous quality checks and service-level agreements, as well as being contactable by phone or email during standard office hours to provide ongoing technical help when required.

Horizon support
Tel: +44 (0)20 3861 7222
Please Log Support Calls via Customer Services Portal

Planet support
Tel: +44 (0)20 3861 7111
Email: planetsupport@qubeglobal.com

Qube PM support
Tel: +44 (0)20 3861 7333
Email: support@qubeglobal.com

Qube SLM support
Tel: +44 (0) 1344 755999
Email: qslmsupport@qubeglobal.com

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